As a customer (the so-called release-to-party), you inform your chain partners about the steps they need to take to participate once you have received the announcement of your upcoming participation in the Secure Chain from the shipping line/ship agent. For this, you can use the information you received from the shipping line/ship agent, but you can also refer them to www.secure-chain.eu. Many logistics service providers and inland operators work for multiple clients and will quickly become familiar with the new operational approach.