The shipping line/shipagent that brings in the container by sea sets the Secure Chain in motion. Each deepsea and shortsea shipping line/shipagent individually informs and guides its customers (the party to whom the container is released) for the transition to the Secure Chain. Instructions for connecting are also available on the website under the ‘How
An overview of all participating shipping lines/ship agents and terminals in the deepsea and shortsea sectors is available here.
Which shipping lines/ship agents and terminals participate in the Secure Chain? Read article
On the one hand, the Secure Chain makes the release and collection of import containers more secure and reliable. Both cargo and people are better protected. On the other hand, the smart reuse of data throughout the entire logistics chain ensures optimal insight into the status and planning of import containers. For more specific information
How does participation in the Secure Chain concretely benefit me? Read article
At the heart of the development of the Secure Chain is the widely felt desire by authorities and the business community to increase the security and reliability of logistics chains. Collaboration is key in this respect. In logistics, data and cargo move from link to link. Every transition constitutes a potential risk. Through the Secure
Why was the Secure Chain initiated? Read article
The Secure Chain is essentially an agreement between the shipping line/ship agent and its customers. Ultimately, it is the shipping line/ship agent that determines the manner in which a container is released. The 12 largest deepsea shipping lines/ship agents in Rotterdam have decided to release containers through the Secure Chain. Shipping lines/ship agents in the
Is participation in the Secure Chain mandatory? Can I decide to opt out? Read article
As a customer (the so-called release-to-party), you inform your chain partners about the steps they need to take to participate once you have received the announcement of your upcoming participation in the Secure Chain from the shipping line/ship agent. For this, you can use the information you received from the shipping line/ship agent, but you
How do I know if my chain partners are ready for the Secure Chain? Read article
The previous approach involving a PIN code sent by the shipping line/ship agent for collecting a container was open to potential abuse. These PIN codes were often widely shared within the chain. In principle, anyone in possession of the PIN code could collect the container. The Secure Chain puts an end to this. Each link
What problem does the Secure Chain address? Read article
In principle, participation in the Secure Chain constitutes an agreement between the shipping line/ship agent and its customer (the so-called release-to-party). If you are one of the links in the underlying chain, but do not feel confident that you are ready for participation yet — due to required system adjustments, for example -then it is
Releasing a container means that the shipping line/ship agent makes it available to the customer for collection. This usually happens after the customer has completed all necessary payments. Until the moment of release, a container is blocked in the computer system of the terminal of arrival. The customer will not be able to collect the
What does releasing a container mean? Read article
The customer code is the reference number by which you, as the customer (the so-called release-to-party), are known to the shipping line/ship agent. When the shipping line/ship agent announces that your containers will soon be processed through the Secure Chain, you will receive this customer code from them. As a customer of the shipping line/ship
What is a customer code, when will I receive it and from whom? Read article
